Frequently Asked Questions

Are there bulk discounts?

Yes. If you purchase more meals, you will receive more rewards points. You can apply your rewards points for free meals inside of your customer account.

What are rewards points?

When you shop with MealPro you earn rewards points for every dollar you spend. You can then redeem your rewards points inside of your account for merchandise or free meals.

Do you have a retail location?

We do not have retail locations at this time. We do so to save on expensive retail location overhead, this allows us to keep the prices lower and we pass the savings on to you.

Does the menu rotate?

Yes. To keep fresh flavors on your table the meals rotate reguarly. Vegetables rotate every week and you have new protein and seafood options every quarter.

Are the meals pre-cooked?

Yes. Just heat and enjoy.

Is there a warranty?

Yes! If there is anything wrong with the product we will try our best to fix it or your money back.

How much is shipping?

Shipping depends on your location. We only charge you, the customer what we are charged by the delivery couriers.

Where do you deliver?

United States and Canada

How do my meals arrive?

Your meals arrive chilled in refrigerated boxes and are served in microwave safe containers.

How should I store my meals?

Store your meals in the fridge and enjoy within 4-5 days. If frozen enjoy within 3-4 weeks.

When do I get my meals?

Around 2 – 4 business days. 1 day to get your fresh ingredients, then the chefs cook your meals and immediately send them out for delivery to you.

How do I get a MealPro account?

On your first purchase your account is automatically generated so you can start accumulating rewards points.

Why do I need a MealPro account?

You can use your MealPro account that was generated on your first purchase for the following:

  • Faster checkout on your next visit
  • Browse your order history and check statuses of recent orders
  • Redeem your rewards points for free meals
  • Opt in/out of recurring orders

Is there a money back policy?

Yes! If there is anything wrong with the product we will try our best to fix it or your money back.

More Questions?

Our friendly customer service team is happy to answer all your quetions

Healthy, tasty meals customizable to your specific diet needs.